Forms and Documents

Safety & Safety Activity Checkpoints toggle arrow

2025 Council Events and Community Partner Guide toggle arrow

Useful Links toggle arrow

Volunteer Toolkit for Troop Leaders toggle arrow

MyGS - How to Videos toggle arrow

Volunteer Training toggle arrow

Monthly Newsletter toggle arrow

2025

2024

2023

2022

Highest Awards toggle arrow

Teen Leadership Programs toggle arrow

I’m searching for an event in gsEvents and it is saying there are no events that match my search.	First try refreshing your screen. If no events populate, try adjusting your search filters or expanding your search radius. If you are still not seeing events, please clear your cookies or try a different browser. You can also find all upcoming events on our Event Calendar.
I’m registering for an event and the Add Payment Details or Submit button is greyed out.	Make sure that you check the box accepting the Girl Scout Promise and Law at the bottom of the screen. Once that box is checked, the Add Payment Details or Submit button should turn green and allow you to click it.
I’m trying to register my Girl Scout/a Girl Scout from my troop for an event. I see their name in the dropdown, but they are greyed out and I cannot select them.	If you see a Girl Scout’s name in the dropdown and the grade level and Council: 647 are displayed in parentheses or it says inactive, this means that the Girl Scout does not meet the criteria for registration for that event. Their grade level may not match the grade levels required for registration or their membership may not be up to date. Check their information in My Account. If there is an error in the profile, please contact customercare@girlscouts-ssc.or (208) 377-2011.
I’m in my myGS account. How do I get back to search for events or see the event I was trying to register for?	The easiest way is to click the Girl Scouts service mark at the top left of the screen and then select Find Events. You can also go back to the Event List or Event Calendar link and press Register Now.
I’m a leader and I’m trying to register my troop members for an event. However, I am only seeing the members of my household. Why can I not see my troop members?	This can happen for a variety of reasons: Your troop leader role is not currently active. You can check on this in My Account. If you see that your role is not active, contact customercare@girlscouts-ssc.or (208) 377-2011. You already registered one participant for the event using the My Household dropdown. If this is the case, you will probably need to cancel all participants and start the registration over, selecting all participants from the My Troop Member dropdown. If you need assistance, please contact customercare@girlscouts-ssc.or (208) 377-2011. There is an issue with your account not syncing correctly between systems. If your role is active and you have not yet registered a household member for that event, please contact customercare@girlscouts-ssc.or (208) 377-2011 to let us know that you are an active leader who cannot see their troop on gsEvents. We will submit a ticket with GSUSA to fix this error. If you are worried about spaces in the event filling up while we get that fixed, check with your co-leader to see if they have access to register all troop members, ask individual caregivers to register their Girl Scouts, or call us at (208) 377-2011 and we can assist you.